Privacy Policy

This Privacy Policy explains how Garden of Eden Matrimony ("we," "us," or "our") collects, uses, shares, and protects the personal information of our users ("you" or "your").

1. Information We Collect

Information You Provide:
- Registration: Name, Date of Birth, Gender, Religion, Caste, Occupation, Education, Contact Information (Phone, Email), Location, Photographs, Mother’s name and contact number, Father’s name and contact number, Marital Status, Preferences (Partner's Age, Religion, Caste, Occupation, Education, etc.), Church, Pastor's Contact number, Height, Weight, Body type and physical fitness condition, Ethnicity and complexion, Marital Status, Family Financial Status, Number of siblings, WhatsApp number, interests and hobbies.
- Profile Updates: Any changes to the above information, including new photographs, interests, hobbies, etc.
- Communication: Messages exchanged between users, support & admin team, chat logs, video/audio calls (if applicable).
- Payments: Billing information (if applicable for premium features), transaction history.
Automatically Collected Information:
- Usage Data: Information about how you interact with the app/website (e.g., time spent on the app, features used, pages visited).
- Device Information: Device type, operating system, browser type, IP address, unique device identifiers.
- Location Data: (If enabled by you) Approximate location (city, state) for matching purposes.

2. How We Collect Information

During registration and profile creation.
Through your interactions with the app/website (e.g., sending messages, updating profiles, making payments).
Through the use of cookies, tracking pixels, and other technologies.
By integrating with third-party services (e.g., social media platforms for login - if applicable).

3. Why We Collect Information

To provide and improve the Matrimony service (matching, communication, profile management).
To personalize your experience (e.g., relevant matches).
To ensure security and prevent fraud.
For ensuring genuine profiles are only present in the community.
For customer support and troubleshooting.
To conduct research and analysis to improve the app/website.
To comply with legal and regulatory requirements.

4. How We Use Your Information

To create user profiles and match compatible individuals.
To facilitate communication between users.
To provide customer support and resolve issues.
To process payments and manage subscriptions.
To send notifications and updates (e.g., new matches, messages).
To personalize your experience (e.g., targeted ads - if applicable in the future).
To analyze user behavior and improve the service.

5. Data Sharing

We may share your data with our technology partners, advertising partners, data analytics providers, and payment processors.
Data sharing agreements are in place with our partners, and we implement anonymization measures where appropriate.
Currently, we do not have any advertising partners. This may change in the future.

6. Data Security

We employ robust security measures to protect your data, including:
Encryption technologies (e.g., SSL/TLS)
Secure data storage practices
Access controls and authentication measures

7. User Rights

Access and Update: You can access and update your personal information through the Account Management page within the app or by contacting our support team.
Data Download: You can request a copy of your account data by contacting our support team. The data will be provided within 5 business days to your registered email ID.
Data Deletion: You can request deletion of your account data through the application. The data will be deleted from our servers within 30 days of your request.
Withdraw Consent: You can withdraw consent for certain data processing activities, such as marketing communications. Opting out of premium memberships is subject to applicable store terms and conditions.

8. Cookies and Tracking Technologies

We use cookies, tracking pixels, and other technologies to collect information about your interactions with the app/website.
These technologies collect information such as user preferences, browsing history, and device information.
You can manage cookie settings through your browser settings.